New Eraa

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About Us

Professional Cleaning Services by New Eraa

At New Eraa, we are dedicated to providing top-notch cleaning services to ensure your home or office is spotless and welcoming. Our experienced and reliable team offers a comprehensive range of cleaning solutions tailored to meet your specific needs.

Our Services Include:

Residential Cleaning: From regular housekeeping to deep cleaning, we ensure your home remains pristine.

Commercial Cleaning: Maintaining a clean and professional environment for your business is our priority.

Carpet Cleaning: We use advanced techniques to remove stains and refresh your carpets.

Window Cleaning: Achieve streak-free, sparkling windows with our expert service.

Move-in/Move-out Cleaning: Simplify your moving process with our thorough cleaning services for new or vacated spaces.

BBQ Cleaning: Get your BBQ ready for the next grilling session with our specialized cleaning service.

Oven Cleaning: We ensure your oven is spotless and free of grease with our thorough cleaning service.

Customized Cleaning Plans: Tailored cleaning schedules to fit your unique requirements and preferences.

Why Choose Us?

Trained and Trustworthy Staff: Our team is carefully selected, trained, and background-checked.

Quality Assurance: We strive for excellence in every cleaning task, ensuring your satisfaction.

Eco-Friendly Products: We use environmentally friendly cleaning products to protect your health and the planet.

Flexible Scheduling: We accommodate your busy schedule with convenient cleaning appointments.

Experience the difference with New Eraa. Let us take the hassle out of cleaning, so you can focus on what truly matters. Contact us today to schedule your cleaning service!

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Locations

All areas of Melbourne -

FAQs

What information do I need to provide you with for a competitive quote?

When requesting a competitive quote, providing detailed information helps ensure accuracy. Here’s what you should include: Scope of Work: Clearly describe the services you need, such as residential cleaning, carpet cleaning, or window cleaning. Size of the Area: Provide details about the size and type of the area to be cleaned (e.g., number of rooms, square footage, type of flooring). Frequency: Mention how often you need the service (e.g., one-time, weekly, bi-weekly, monthly). Specific Requirements: Any specific cleaning needs or preferences (e.g., eco-friendly products, deep cleaning in certain areas). Location: The address where the service will be performed. Timing: Preferred dates and times for the cleaning service. Contact Information: Your name, phone number, and email address for follow-up. Having this information ready will help us provide you with the most accurate and competitive quote possible! Feel free to let me know if you have any other questions!

Why should I hire you over another business?

Choosing us means partnering with a team that is committed to excellence and customer satisfaction. Here’s why we stand out: Experience and Expertise: Our team is well-trained and experienced, ensuring top-notch service every time. Customizable Services: We tailor our cleaning solutions to meet your specific needs and preferences. Eco-Friendly Products: We use environmentally friendly cleaning products to protect your health and the planet. Reliability and Trustworthiness: Our staff is carefully selected, background-checked, and trained to provide reliable and trustworthy service. Flexible Scheduling: We offer convenient scheduling options to fit your busy lifestyle. Quality Assurance: We are committed to delivering high-quality cleaning services and ensuring your satisfaction. With our dedication to excellence and personalized service, you can trust that your cleaning needs will be handled with the utmost care and professionalism. Let us take the hassle out of cleaning, so you can enjoy a clean and comfortable environment.

Do you offer a guarantee on the work that you carry out?

Yes, we do offer a guarantee on the work we carry out. Your satisfaction is our top priority, and we are committed to delivering high-quality cleaning services. If you are not completely satisfied with our work, please let us know, and we will make it right. Whether it's addressing specific concerns or providing additional cleaning, we stand behind our services and strive to exceed your expectations. Feel free to let me know if you have any other questions or need more information!

Do you specialise in any work in particular?

Yes, we specialize in a variety of cleaning services to meet the specific needs of our clients. At New Eraa, our specialties include: Residential Cleaning: From regular housekeeping to deep cleaning, we ensure your home remains pristine and comfortable. Commercial Cleaning: We maintain a clean and professional environment for businesses of all sizes. Carpet Cleaning: Using advanced techniques, we remove stains and refresh your carpets for a clean and healthy environment. Window Cleaning: Our expert service ensures streak-free, sparkling windows that enhance the appearance of your space. Move-in/Move-out Cleaning: We simplify your moving process with thorough cleaning services for new or vacated spaces. BBQ Cleaning: We get your BBQ ready for the next grilling session with our specialized cleaning service. Oven Cleaning: We ensure your oven is spotless and free of grease with our thorough cleaning service. By focusing on these areas, we can provide high-quality, tailored cleaning solutions to meet the unique requirements of our clients.

How long have you been in the business?

As the business owner of New Eraa, I am proud to say that we have been serving the community with top-quality cleaning services for several years. Our journey started with a mission to provide exceptional cleaning solutions tailored to meet the unique needs of our clients. Over the years, we have built a reputation for reliability, professionalism, and excellence in all that we do. Our experienced team is dedicated to ensuring your home or office is spotless and welcoming. We continuously strive to improve and innovate our services to meet the highest standards of cleanliness and customer satisfaction. We look forward to continuing to serve you and many others with the same dedication and commitment that has defined New Eraa since its inception. Is there anything else you would like to know or need assistance with?

Is your pricing competitive?

At New Eraa, we take pride in offering competitive pricing for our top-quality cleaning services. We strive to provide the best value for your money by delivering exceptional service, using eco-friendly products, and tailoring our solutions to meet your specific needs. Our goal is to ensure you receive the highest standard of cleaning at a fair and reasonable price. Feel free to contact us for a detailed quote or any specific pricing inquiries. We're here to help and look forward to serving you

What are the terms of payment?

At New Eraa, we aim to make the payment process as straightforward and flexible as possible. Here are our terms of payment: Payment Methods: We accept a variety of payment methods including credit/debit cards, bank transfers, and online payment systems. Invoices: Invoices are issued after the completion of each service. You will receive a detailed breakdown of the charges.

What happens if there is an emergency relating to my job that requires immediate attention?

At New Eraa, we understand that emergencies can happen, and we are committed to addressing them promptly. Here's what you can expect if there is an emergency relating to your job: Immediate Response: You can reach out to our emergency contact number provided at the time of booking. We prioritize emergency situations and will respond as quickly as possible. Rapid Deployment: We will send our nearest available team member to address the issue immediately. Support and Communication: We will keep you informed throughout the process and provide any necessary support to resolve the situation. Follow-Up: After the emergency is addressed, we will follow up to ensure everything has been resolved to your satisfaction. Your peace of mind is our top priority, and we are here to help in any emergency situation that may arise. If you have any specific concerns or need further assistance, please feel free to reach out

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